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CIO Survival Strategies: Staying Ahead Via ICT Transformation

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Information technology (IT) emerged as a term as systems evolved from basic data processing to more communications and advanced analytical solutions, but at the epicenter of the IT evolution has always been data. For many organizations today, however, data is simply the bits and bytes stored inside the hardware and the valuable part for the business is the information that is derived from the data. Due to changes in the velocity of business in today’s markets the CIO is under ever more pressure to provide rapid business value based on, for many, what is an archaic and inflexible infrastructure, ensuring that the business need is never fully realized and that IT management is constantly under pressure simply to provide the basic services.

IDC has been studying this trend in the Asia/Pacific region for a number of years now and, in this White Paper, will present the findings from a recent study commissioned by Multimedia Development Corporation (MDeC) to better understand how IT strategy is aligned to business strategy and to identify areas in which IT management could potentially improve operations and performance. IDC, together with iLead Consulting in India, built a benchmark survey with the aim of helping Malaysian organizations assess their state of transformation relative to their peers in each of the three areas: facilities, infrastructure and information. We established a set of criteria and developed an online survey linked to an engine that weighed the responses based on size/scale, complexity, and strategic nature of the measurement variables.

Key to the overall assessment was to uncover the ability of the 101 Malaysian respondent organizations to manage the information within their organizations. The results revealed that while most organizations understand the need for better information management, IT management are generally challenged to deliver the right types of information that the business needs and to get more value from their IT investments.